ooma at Best Buy L.A.
andrew.frame | June 25, 2008 @ 5:44pm
This is a very exciting time for all of us at ooma. Over the course of the last year, our team has constantly strived to enhance our services to provide you with the best experience possible and to deliver on the promise of the ultimate home phone service.
As further reinforcement that we are on the right track, Best Buy has put their support behind us and is now selling ooma in their Los Angeles area stores! Many of you received an email from me asking for your support, but for those of you haven’t received the latest news, we have just launched a Refer-a-Friend program to help our efforts in the Los Angeles area. Visit ooma.com/referral for the details, but the bottom line is that if you get a friend to buy and activate an ooma system from a select Best Buy store in Los Angeles, you and your friend will each get a $25 Best Buy Gift Card OR $25 of international calling. Your choice.
Update 7/8/2008: Remember, this referral program is limited to new subscribers who purchase their systems at Los Angeles area Best Buy stores and will end August 31, 2008. Don’t know anyone in Los Angeles? Don’t fret, we’ll be rolling out to stores in additional areas soon!
I really appreciate all of your support and your belief in our vision and continued growth. We absolutely could not continue to improve our services without your feedback and suggestions. If you have any comments or ideas that you’d like to share, please post them here or email me at innovate@ooma.com.
Thanks!
Andrew Frame
Founder and CEO
Tags: Andrew Frame, Best Buy
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I firmly believe that ooma would sell great in our area if number porting was a fact. I have told many about this service but without number porting they aren’t interested
Lowell
I own Ooma and I like it. I have two questions,
Right now my fax machine is connected to Ooma. I wonder can I open fax messages just like messages on Ooma answering machine, from any where?
I live in Florida. Can I become a distributor for Ooma or get paid for bringing customers?
Your Sincerely,
Amrutha Kumar
Hi Amrutha,
We don’t support electronic faxing (similar to services like efax), but it’s definitely an interesting feature idea.
We currently offer a referral program for purchases made at Best Buy locations only. If you are interested in becoming a larger distributor, please send a note to info@ooma.com for further details.
Thanks!
Bobby
I would really like if you implemented call forwarding. For instance if I know that I’ll be out of town, it would be great if I could log on to Ooma Lounge, and type in a phone number of all of the calls to my house to be forwarded to my cell phone. Or in case if my internet is down, the calls will be forwarded. Overall, I love Ooma! I had no idea your company existed. I just happened to go to Amazon.com and saw the hub. The device and the scout is awesome. I am a huge fan. Thank you for doing such a great work and continue to be innovators.
Hi Steven, thanks for your comments. Call forwarding is definitely one of the most frequently requested features. It’s on the near-term development roadmap - we are working to make it available as soon!
-Bobby
I’m on the fence about Ooma. I’m currently using MagicJack with its bundle of problems. What’s stopping a buy? I have no need for the Scout, so why can’t I buy the Hub only?
Hi Salvatore,
One of the major differences between ooma and MagicJack is ooma is a true replacement home phone service. You don’t need any computers to be on or any special equipment.
Originally we did sell the ooma Hub separately from the ooma Scout. We decided to bundle the two products together because most customers were getting the best experience with ooma’s enhanced features - mainly the Instant Second Line and the Personal Numbers features. Also, customers were buying ooma Scouts because they wanted the option to access the ooma system interface (for example playing messages) from different locations around the home.
Hope that helps - let me know if you have any other questions.
-Bobby
Referral program is only for BEST BUY so i waste time referral my friends to buy from AMAZON .. becareful about referral program! only for BEST BUY purchase not all referral will get your credit toward ooma =( oh well i’ll tell my friends to hold off..until they actually give referral credits.
Hi ming, we definitely do appreciate the referrals - we’re definitely sorry if you were somehow misinformed about the referral program. Since launch, the referral program has been setup only for purchases through Best Buy stores. Hopefully we’ll be able to expand the program to other areas and retail channels in the very near future.
Please check out http://ooma.com/referral for the details and the list of Best Buy stores that carry ooma.
Thanks!
Bobby
In section 3c of your Terms and Conditions, it states:
“When you make a long-distance call, it might be directed through the Internet connection of another ooma customer to that customer’s ooma device, if your intended recipient is within the local calling area of the other customer, and from the ooma Hub device through the other customer’s local telephone service line to the recipient. Likewise, a call from another ooma customer to a recipient in your local telephone service calling area may be directed through your Internet connection to your ooma device, and from there through your local telephone service line to the intended recipient.”
What happens if a customer monitors his or her landline to listen in on other customers phone calls? Maybe I just don’t understand how Ooma’s technology works, but if people can tap into calls that are routed through landlines, it brings up some serious privacy concerns about your product.
Can you please elaborate on this?
Hi Graham, thanks for your question. This question actually came up in a comment for a previous blog post — here’s the link:
ooma Survey comment
Let us know if you have any other questions.
Thanks,
Bobby
Just another voice adding to the chorus of folks requesting call forwarding–I’ve ordered ooma, am looking forward to using your service, but would just about kill for, say, selected calls to be transparently forwarded to my cell when I’m away from home… Thanks.
Ooma sounds pretty cool. Even more than forwarding I really liked the screening feature. But that is part of Premier. Kinda defeats the whole pay one fee upfront for the device and service is free after that. I guess I would probably do without it. I wish it was included in the base set of features. It would really make Ooma stand out against the other VOIP services.